Privacy policy
CatchSmart (“We” or “CatchSmart”) takes the security of your data very seriously and has developed a policy and data protection framework that includes technical and organizational measures to ensure that your privacy is maintained.
The primary purpose of CatchSmart in processing your data is to provide information and / or services. This Privacy Policy explains our data processing techniques and your choices about how your data is collected and used.
The privacy policy regarding your personal data is based on the provisions of Regulation (EC) No 1049/2001 of the European Parliament and of the Council of 27 April 2016. 2016/679 (hereinafter – the Regulation) and the Personal Data Protection Law, as well as other relevant, valid and applicable regulatory enactments of the industry.
DATA CONTROLLER
• “CatchSmart”, Limited Liability Company (SIA)
• Registration number: 40103771258
• Legal address: Cēsu Street 14, Riga, LV-1012, Latvia
• Office address: Brīvības gatve 197, Riga, LV-1039, Latvia
WHAT DATA DO WE PROCESS?
We collect personal information about you, if you choose to give us this information, such as email addresses for communication or consultation. In some cases, you may have already provided CatchSmart with your personal information (for example, if you are a former employee).
In some cases, we use cookies, web beacons and other technologies to automatically collect certain types of information when you visit our website or email us. Gathering this information will allow us to improve your online experience and the usability and efficiency of our websites, and to evaluate the results of our marketing activities. When you visit our website, we may have access to the following information, which may contain your personal information:
– Your device and browser;
– Information from cookies. Learn more about how we use cookies in our cookie policy;
– Google analytics;
– Other similar technologies we use.
When you provide personal information to CatchSmart, we will use that information in accordance with the terms of this Privacy Policy. Your personaldata will not be used for any other purpose unless we have obtained your permission or if the use of personal data for other purposes is required or permitted by law or professional standards.
LEGAL BASIS FOR DATA PROCESSING
CatchSmart processes your personal data only in accordance with applicable law and only if there is a legal basis for the processing and it may differ depending on the purposes of the processing and the specificities of the data. We can use the following legal bases:
– Fulfilment of the contract: The processing of your personal data is necessary to fulfill our contractual obligations,
– Legal obligation: Your personal data is processed on the basis of legal obligations imposed on us by applicable law, such as the obligation to make financial and tax returns or when we have to take part in legal proceedings.
– Legitimate interests: Your personal data is processed in the legitimate interests of CatchSmart or in the legitimate interests of third parties, always ensuring that such processing does not infringe your rights and freedoms. For example, we may process your data for marketing purposes in the light of our legitimate interest in developing and improving our business.
– Your consent: In certain cases, we will ask for your specific permission to process some of your personal data, and we will only process your personal data in this way if you consent to such processing.
PURPOSE OF DATA PROCESSING
CatchSmart collects and compiles your data for the following purposes:
• allow us to answer your questions and provide you with information;
• compile anonymous statistics on the use of the site;
• provide services;
• update services;
• for the implementation of direct marketing;
• provide customer support (we may also obtain additional information about you to search for and provide answers to your support questions);
• Analyze the characteristics of their customers to understand the needs of customers and the market for the development of new products and services, as well as for marketing communication purposes.
The personal data obtained are applied in accordance with the policy described in the Regulation. Employees and executors of the CatchSmart use your data only for the above purposes and to improve the quality of CatchSmart’s services.
DATA RETENTION
CatchSmart will process such data for as long as any of the above legal bases for the processing of personal data exist. After this basis expires, CatchSmart will delete your data. Upon termination of this basis, CatchSmart will delete your data immediately, but not later than within 30 days.
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Categories of personal data
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Legal base
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Retention
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Name
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Consent
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As long as you want to receive information from us- until you withdraw your consent or expressed objections to processing of such personal data.
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Surname
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Consent
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As long as you want to receive information from us- until you withdraw your consent or expressed objections to processing of such personal data.
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E-mail
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Consent or Fulfillment of the contract, if e-mail is needed for application.
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As long as you want to receive information from us- until you withdraw your consent or expressed objections to processing of such personal data. To use the application - until the contract with the data controller is fulfilled.
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Your device and browser
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Legitimate interests
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Session. Are deleted when you close the browser.
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Information from cookies
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Consent
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Session. Are deleted when you close the browser.
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Google analytics
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Consent
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26 months
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Location
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Consent
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To use the application - until the contract with the data controller is fulfilled.
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Video/photo
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Consent
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To use the application - until the contract with the data controller is fulfilled.
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Microphone
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Consent
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To use the application - until the contract with the data controller is fulfilled.
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- Location (GPS access) – optional;
- E-mail – mandatory data;
- Video/photo – optional
- Microphone – optional
TRANSFER OF DATA TO THIRD-PARTIES
In order to provide our services, we work with third parties with whom we may share personal information in support of those services. Your personal data may be transferred to third parties (processors) who provide us with the following services:
– Service Providers: If necessary, we may transfer your data to companies that provide services to us, such as third parties that provide:
customer data analysis services;
Direct marketing messaging services;
System development and maintenance services;
data center services;
provides hosting and server hosting services;
communication and content delivery networks;
others who reasonably need it.
– In certain situations, we have a legal obligation to disclose your information to others if required to do so by law or when requested.
– Group companies: We can share with you within the group and we have already obtained your contact information within the framework of our cooperation, and we want to offer current products or services. You have the right to refuse to receive offers by contacting the group representative using the contact information provided.
Third-party service providers receive only the minimum amount of personal information they need to provide the service we have requested. We ensure that we only use protection obligations that comply with the same data protection obligations that apply to privacy rules.
YOUR RIGHTS
You have the right to request access to your personal data and to correct, amend, delete, transfer or limit the use of your personal data, the right to object to the processing and the right to transfer data by contacting us using the contact details below.
You can exercise your rights by reaching us using the contact information provided below. We will evaluate each request and its merits in accordance with applicable law and respond to you within 30 days.
Before we provide you with information, we may need to verify your identity, so we may ask you to provide additional information.
If you believe that we have processed your personal data unlawfully, you have the right to submit a complaint to the contact details below or to the respective data protection supervisory authority.
DATA SECURITY and INTEGRITY
CatchSmart maintains appropriate security policies and procedures to protect personal information from unauthorized loss, unlawful use, alteration or destruction. Despite CatchSmart’s best efforts, absolute security against all threats cannot be guaranteed. To the best of our ability, access to your personal information is limited and available only to those with a need to know. Those persons who have access to the data must comply with the terms of confidentiality regarding such information.We also make reasonable efforts to retain personal data only for as long as 1) necessary to fulfill the individual’s request, 2) as necessary to comply with legal, regulatory, internal company or policy requirements, or 3) until the person requests to delete this information. The period of time for which the data will be stored will depend on the individual nature and circumstances of the information collection process. You have the right to request information about a specific retention period by writing to us at info@catchsmart.com.
CHANGES TO PRIVACY POLICY
CatchSmart may update or revise this Privacy Policy from time to time in accordance with applicable law. This is required to incorporate our latest privacy policy.
The current Privacy Policy is always available on the CatchSmart website at www.catchsmart.com.
CONTACT INFORMATION
If you have any questions or concerns regarding our Privacy Policy, please contact a CatchSmart Data Protection Specialist via email: info@catchsmart.com, phone: +371 25605455 or by mail to: Cesu Street 14, Riga, LV -1012, Latvia.
If, in cooperation with CatchSmart, we are still unable to assist you with the data processing issue, you may file a complaint with the Data State Inspectorate at 17 Elijas Street, Riga, LV-1050.
Cookie policy
CatchSmart website uses cookies. If you have given your consent, in addition to cookies that ensure the functioning of the website, other cookies, such as web beacons, pixels or similar storage technology may be placed on your computer or another device from which you access our webpage. This Cookie Policy describes what types of cookies we use on our website and for what purposes.
WHAT ARE COOKIES?
Cookies are small text files created by a website and stored on your device when you visit our website. The browser you use uses cookies to send information back to the website each time you visit, so that the website can recognize the user and remember the user’s preferences (such as language selection and other settings). This will make your next visit easier and the site more useful to you.
WHAT TYPE OF COOKIES AND FOR WHAT PURPOSES DO WE USE THEM?
We use various types of cookies in the operation of our website. The following is information about cookies that may be stored in your browser.
– Strictly necessary cookies:
These cookies are necessary for the website to function and cannot be switched off. They are usually set up only in response to your actions and requests, such as setting up privacy and filling out forms. You can set your browser to block or warn you about these cookies, in which case some sections of the website will not work. These cookies do not store any personally identifiable information.
– Functional cookies:
These cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
– Performance cookies:
These cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
– Analytical cookies:
These cookies allow us to count visits and their sources so that we can evaluate and improve the performance of our website. They help us find out which pages are most or least popular and how visitors navigate the website. All information collected by these cookies is aggregated and therefore anonymous. These cookies are stored permanently on the user’s device. If you disable these cookies, we will not know when you have visited our website and we will not be able to monitor its operation.
– Others:
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
THIRD-PARTY COOKIES
Our website uses third-party services, such as analytics services, so we would know what is popular on our website and what is not, thus making our website more usable. You can find more information about such cookies and their privacy policy by visiting the websites of the relevant third-parties. Any information obtained from third-party cookies is processed by the respective service provider. You may opt-out of third-party cookie processing at any time. Please see the next section of the Cookie Policy for more information.
We may use Google Analytics cookies to measure the interaction of our users with the content of our website. These cookies collect information about your interactions with the website, such as unique visits, repeat visits, session duration, website activity.
We may also use Facebook pixels to process information about user activity on our website, such as the site you visit, your Facebook identity, your browser data, and others. The information processed from Facebook pixels is used to show you interest-based ads when you are using Facebook, as well as to measure conversions across devices and learn about user interactions on our webpage.
HOW TO CONTROL COOKIES?
When you visit our website, you will be notified that the website uses cookies and you will be given the opportunity to choose and accept the placement of cookies in the Cookie Options window.
While respecting your privacy, we offer you the opportunity to opt out of certain types of cookies, select certain types of cookies, and change settings. Disabling certain types of cookies may change the features and capabilities of the website.
You can control and delete cookies if you wish. You can control and optionally set cookies. You can remove or block all cookies already on your computer, but in this case, the features of this website may not work and you may have to manually adjust individual selections each time you visit the webpage.
However, please note that if you do not store some cookies, you may not be able to fully use all the features and services on CatchSmart’s website.
CHANGES TO COOKIE POLICY
CatchSmart reserves the right to change or revise this Cookie Policy. This is required for the policy to incorporate our latest privacy policy. The policy come into force as soon as it is published on our website.
By continuing to use our website and / or our services after changes have been made to this Cookie Policy, you are indicating your consent to the new wording of the Cookie Policy. It is your responsibility to periodically review the content of this policy to be notified of any changes.
The current Cookies Policy is always available on the CatchSmart website at www.catchsmart.com.
CONTACT INFORMATION
If you have any questions about your personal information or this Cookie Policy, or you wish to make a complaint about the way we process your personal information, please contact us via email: info@catchsmart.com, phone: +371 25605455 or by mail to: Cesu Street 14, Riga, LV -1012, Latvia.
