What is digitalization?
Digitalization is the process of optimising workflow processes by using digital solutions, such as Oversee. It means updating existing business models to increase overall efficiency. A great example of digitalization is workflow automation.

So what’s the difference?
Whilst digitization deals with data itself, digitalization relates to business processes, modules and workflow. If you use the Oversee digital solution, data entry about your employees and their skills would be digitization, whilst delegating the tasks for your employees to see on their Oversee apps is an example of digitalization.

Digital transformation
Another term that is often used in relation to digitization and digitalization is digital transformation. Digital transformation is a much broader term that includes both digitization and digitalization. It goes beyond by creating a comprehensive change to a company’s business strategy. It means cultural, organisational and operational improvements in all departments through the use of technology. Digital transformation includes changes to your company’s culture and work environment, as well as your customer experience. It means becoming a “digital company”.