Privacy Policy

The Limited Liability Company “CatchSmart” (hereinafter – CatchSmart) is committed and enforces your privacy. This Privacy Policy explains our data processing techniques and your options regarding how your personal data is collected and used in the domain. CatchSmart is a data manager for the following websites:,, and the subdomain

Personal Data Protection

This privacy policy regarding the protection of your personal data is respected based on the European Parliament’s and Council’s Regulation of 27 April 2016, No. 2016/679 (hereinafter referred to as the Regulation).

About Data Collection, Storage, And Processing

Your data is compiled to:

  • allow you a personalized access to the system;

  • allow CatchSmart to answer your questions and provide you with information;

  • prepare anonymous statistics about the use of the website;

  • provide services;

  • update services;

  • provide customer support (we can also gather additional information about you to find and provide answers to your support related issues);

  • analyze the characteristics of our customers in order to understand customer and market needs for the development of new products and services, as well as for marketing communication purposes.

  • When you visit the mobile application (CatchSmart Quality), we may use GPS technology (or other similar technology) to determine your current location in order to save location on CHECK or CLAIM actions.

Collected personal data is processed in accordance with the policy described in the Regulation. CatchSmart group company’s employees and contractors will use your data only for the purposes mentioned above and to improve the quality of CatchSmart services. The companies in the CatchSmart group include, but are not limited to, the list of companies available at The list of companies may change, so please keep a track of the information in the link provided before or at

Who Is Responsible For Processing Your Data?

The data controller responsible for processing the data in your country is the relevant CatchSmart group company:

  • Limited Liability Company “CatchSmart” (CatchSmart Solutions)

  • Registration number. 40103771258

  • Legal address: Cēsu street 14, Riga, LV-1012, Latvia

  • Office address: Brivibas gatve 197, Riga, LV-1039, Latvia

  • +371 26446803

  • +37126433313

If you have any questions about the processing of your personal data, you can send an e-mail to Employees of the CatchSmart Group who have access to personally identifiable information are required to protect this information in accordance with this privacy policy, for example, not to use information for purposes other than the provision of services that are necessary for the client. Only properly appointed and duly authorized CatchSmart staff can access the data using their personal password in their respective systems. Data controller responsible for processing this data:

  • any CatchSmart service provider;

  • a marketing specialist for the marketing sector who provides marketing tools and with whom we have a legal contract.


What Data Is Collected?

When you push “request a  meeting” or “request a demo” or “see how it works”, “contact us” – the following data are collected: company representative’s name, business email, company name, business type, phone. When you visit the mobile application (CatchSmart Quality: or otherwhere legally), we may use GPS technology (or other similar technology) to determine your current location in order to save location on CHECK or CLAIM actions. We will not share your current location with other users or partners and will not be transferred to other third parties for processing except in accordance with the Directive and the legal provisions. Catchsmart is not responsible for the GPS technology itself, but only uses its services under GDPR and is not responsible for the operation of the GPS technology itself.

How Long Is The Data Stored?

We store personal information, client and business information for as long as necessary to:

  • provide the products, services and information that you or your company has requested;

  • contact you on the request that you have submitted to us;

  • administer your choices and rights that you have implemented under this privacy policy.


How Can You Access Your Data
And Check It’s Accuracy And Edit it?

You have the right to request a copy of your personal data at any time, verify the accuracy of the information stored and/or correct or update this information. You can also ask to completely delete your personal information if you currently have no active requests. We will make all commercially reasonable efforts to provide you with adequate access to any of your personal information we hold for 30 days from your access request. You can unsubscribe at any time by sending an e-mail to or using a link that is available to you in the messages we have sent you. To protect your privacy and security, we will take appropriate steps to verify your identity before issuing information about your personal data.

What To Do If You Have Any Question Or Complaint?

If you want to access, delete (in some cases) or correct your personal information, please contact the data controller responsible for processing this data, email: For complaints and conflicts, please contact CatchSmart Data Protection Officer (email: If you submit a privacy complaint, we will record your name and / or company name, the name, email and country of the party related to the complaint, and the information that was the basis of the complaint. We will use the information you provided to process your complaint and send you a response as soon as your complaint is reviewed.

Cookie Policy

“Cookies” are small units of information that your internet browser saves on your computer or mobile device when you visit a website. Cookies allow the server to collect information from your browser, so you do not always have to enter data again when you return to the website or switch from one page to another. CatchSmart domain uses cookies of the following services – Hotjar, Google Analytics, and the Google Tag Manager – which have their own Cookie policy that CatchSmart does not control or take responsibility of. More information on how cookies work is available at

How Do We Use Cookies?

Our website uses cookies to improve the quality of the services offered. We use session cookies, regular cookies and third party (partner) cookies to:

  • recognize new or former customers;

  • remember your screen preferences, such as contrast color settings or font sizes;

  • remember if you have already replied to the pop-up poll (thus not asking you to do it again);

  • remember if you have (or you have not) agreed to use our cookies on this website;

  • anonymously collect statistics about how and what videos you have searched for;

  • send advertisements that are most relevant to you and best suits your interests. Cookies are also used to restrict how many times you see an ad and to measure the effectiveness of the ad campaign;

  • collect reliable site usage information, which allows us to measure how well the site meets the needs of its users and to make any necessary improvements;

  • analyze which websites you visit and which consumer privacy tools you use.

Enabling these cookies is not essential for the core features of the website, but it will provide you with a better browsing experience. You can delete or block these cookies at any time, but if you do, some of the web site’s capabilities may not work as intended. Please note that some cookies may be placed by a third-party service provider that performs separate functions for our needs.

Personal Data And The Use Of It

The cookie information is not used to identify you personally and the data collected is stored under our control. These cookies are not used for any purpose other than those described here.

How To Control Cookies?

You can control and/or delete cookies if you wish. You can delete or block all cookies that are already on your computer, but if you do, certain features of this site may not work as intended, and you may need to manually adjust individual choices each time you visit the site. You can agree to or opt out of using cookies on this site by choosing one of the following options: I agree to use cookies / I am aware that some cookies are required for use on the website, but I do not agree to use cookies that collect other information (*). We work with third parties to track your activity on our website to improve our marketing efforts and provide you with an ad based on your visit to our website. If you do not want your information to be collected and used for marketing purposes, you can choose the option to be aware that some cookies are required to use the website, but not to agree with the use of cookies that collect other information (*). *You can only opt out of the permanent use of cookies that are not strictly necessary.

How Do We Share Your Personal Information?

We may make your personal information, customer information or business information available to companies providing services or helping us in business matters, for example, by providing website analytics or outsourced customer service. These companies are authorized to use your personal information, customer information only to the extent necessary to provide us with these services to improve your experience with CatchSmart. We share your personal information, customer information, or business information with third parties only in the manner described in this Privacy policy. We will not sell your personal information to third parties in any way.